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Celtic Dreams Ironwork
Units 5-9
Dyffryn Trading Estate
Rhyl Road
Denbigh
North Wales
LL16 5SU

Tel: 01745 813245
Fax:01745 815857


Copyright © 2005
All Rights Reserved

 
Returns/Operating Policy

Celtic Dreams Ironwork offer a 14 day full money back guarantee if you are not happy in any way with your chosen purchase

All prices quoted are inclusive of VAT and delivery to the UK mainland. Unless otherwise specified.

Unless specified, payment will be required by Credit/Debit card/cheque prior to despatch of the goods. Any variations will be at the discretion of Celtic Dreams Ironwork.

Cooling off Period – Customers have seven working days in which they may cancel an order except where goods are made specifically to your specifications/measurements.

Any cancellation must be notified by e mail, to celticdreamsironwork@btinternet.com or by Fax 01745 815857.

In the event an order is cancelled within 7 days of the original order date, a refund will be made, which will be equivalent to the original amount debited from a Credit/Debit card, less any bank charges incurred by Celtic Dreams Ironwork.

You should inspect the goods immediately upon receipt and notify us by email within 3 days of delivery if the goods are damaged or the order is incomplete. Where a claim of defect is made , we will contact you by email to arrrange the return of the goods. You will be entitled to receive a replacement plus any return postal costs if the goods are in fact defective. Claims for incomplete or damaged orders cannot be considered after this time.

Goods may only be returned if they are in the original packaging. Any costs associated with the return of the goods will be borne by the purchaser.