Customer_comments

Order Hotline 01745 813245

Other Items

Celtic Dreams Ironwork
Units 5-9
Dyffryn Trading Estate
Rhyl Road
Denbigh
North Wales
LL16 5SU

Tel: 01745 813245
Fax:01745 815857

Customer Comments

These are some of the comments we received from our customers

Connie,

We love our Corrib Bed !!! It's beautiful and very solid. Thanks for you assitance.

Kerry and Nancy

Connie,

I'm not too impressed with the box, but you're right about the packing. It took me 30 minutes to unpack the bed, but it survived the journey unscathed! And it looks awesome and is very solid. The only problem with it is that I 'll end up shelling out for a new mattress to go with the new bed :-)

Thanks again,

Rich

Hi Connie,

A world of thanks for such an awesome bed!

It arrived at 2:00PM. We had it together and had the bedroom cleaned up by 4:00PM. There was soooo much packaging! Our breath was taken away by the bed's size.

I'm sorry to say, but the pictures on your website do not do this bed justice. It is stunning! Now all we need is our castle to match! :)

You have been a great person to deal with and I want you to tell your bosses to give you a huge raise!

Again, Thank you, Thank you, Thank you!

Take Care,
Carmela and Lawrence

P.S. By the way, there was a wench, I mean wrench, included with the bed! HAHAHAHHAAAAA!

Connie,

Thank you so much for all of your assistance. I have received the bed and it is absolutely beautiful. - also its construction is superb.

The delivery service you used was also very reliable. I shall continue to visit your site from time to time.

Warm regards,

Got the bed and it is BEAUTIFUL! Just finished putting together and I can't believe how wonderful it looks. Thank you so much the the quality of the beds and the price.

Dear Connie,

Thank you so very much with our two bed order. Your personal follow up was so impressive that we are telling all our friends to look for Celtic Beds. The packing was done so well too and the beds are so sturdy and beautiful.

Barb

Connie,

The footboard and the table arrived yesterday afternoon in excellent condition! Everything was well
packaged and intact. Thank you for resolving this situation with a minimum of fuss and worry. I am
quite impressed with the customer service provided by your company and would not hesitate to do
business with you again, or recommending you to friends(which I actually already have done!).

Dave...

We received our bed a few days ago and absolutely love it. It was worth waiting for - what a great price and beautiful quality. We'll pass it along word-of-mouth.
Melody and David

After years of searching for the right bed, it's hard to believe the perfect choice just showed up on my doorstep this afternoon. Your customer service has made a lasting impression. Every step in this process has been a pleasure. The bed is gorgeous, sturdier than anything I've seen in the stores, and just right for my room. I'll gladly recommend you to my friends and family. Thank you again for running your business so well and with so much respect for your customers.

Most sincerely,
Alicia

Hello Connie,
I know this is a very late thank you and I apologize for that. Frequently I created e-mail messages to you in my head and had wanted to wait until I had enough time to send a proper message.
I could not be happier with my bed, and I am even happier now that I purchased the Corrib when I did because I see that you have discontinued it. I love it's design...was it not popular?
I absolutely LOVE it. You were correct...it could not have been easier to put together. Everything was all thought out in the design, even down to the finished screw already in a choice of 3 holes to determine height. The finish on the bed is perfect. It is extremely rare to purchase something today and not find ONE flaw...I found none and I am picky.
I have raved about your company to many even this past weekend and sent your site to a few. From the first moment of contact (sending an e-mail with an inquiry and a suggestion) and receiving from the owner of the company no less an immediate response, to the telephone calls to you which were always so friendly, informative, and responsive, to the actual arrival of the bed...everything was exactly as you said it would be and more. I have never seen an item more protected and wrapped and wrapped than this beautiful iron bed. The company that packs and ships is to be commended. Every inch of this bed was wrapped and triple protected by a different material for each level of protection. Seriously, it was awesome. I felt like I had just purchased a million dollar piece of art.
I opened the boxes that the delivery person and I put in my downstairs entrance way and took each piece upstairs to my bedroom...I was able to put it together with no extra tools...anything I needed was already packed in the boxes with the bed.
And on top of all that the price was very reasonable AND included shipping! Can you tell that I am indeed one of your major fans?
I do have one question...the brass knobs...will they / should they be polished? If so with what?
Thank you again Connie and please let Willie and Albert (who also responded to one of my e-mails) know how pleased I am not only with the product but also with the service.
Sincerely, K C

Hello I Just wanted to drop you a line to let you know that I received my bed yesterday all in good shape and order...Thank You so much!!! I just love this bed and it was well worth the wait!!!!Your company is wonderful to work with!!! Thanks again for everything!!!!
D R

Connie,

The bed arrived yesterday and it is absolutely perfect! My new house is rather difficult to get to if you do not have specific directions, so I can see why there was confusion. The driver was very helpful. He noticed that the boxes were a bit damaged and offered to help me unwrap the boxes and check everything out before leaving. (By the way, excellent packing job...It took us at least 20 minutes to get it all unwrapped.) There was no damage to the bed that we could see at all. I imagine it would have to be quite a blow to damage wrought iron in the least. We 're receiving our mattress/box spring next weekend and will assemble the bed then. Anyhow, we are quite pleased and look forward to showing it off at our house warming party next month. Thank you so much for all your personal attention to this order and customer satisfaction in general. You went far beyond the call of duty for any retail businessperson and I couldn't have asked for a better person to do business with. All the best to you and good luck in the future. If we ever find ourselves looking for another bed, we'll be in touch. Sincerely,

J C B

Hi Connie

We picked up the bed on Friday at Estes Freight. It's very nice and I'm EXTREMELY PLEASED!!!!

Thank you for keeping me updated with emails and tracking numbers.

Regards, Judy

Hi Connie,

We received our Black King Gothic Bed yesterday. It had been repackaged because it was torn up but so far we have not found any damage. We still have to carry the headboard upstairs and unwrap it and the rails. We really really love it! All the reviews I read before I ordered were true--made to last, high quality, original design, everything.

Thanks, again Connie for a beautiful bed!

G and D B